DHL Global Forwarding Asia Pacific recognized as Certified Top Employer 2021 second time in a row

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DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL Group, was recognized as Top Employer for 2021 in Asia Pacific. The certification attests to DHL’s achievement in implementing HR best practices, focused on fostering a positive work environment and encouraging its employees’ personal and professional development. In addition to being certified Top Employer 2021 in Asia Pacific, DHL Global Forwarding was also once again named Top Employer globally and in 34 countries, including India, Indonesia, Malaysia, Philippines and Thailand. The Top Employers Institute Global Certification Program annually certifies and recognizes companies in participating countries who demonstrate excellence in people practices.

During the pandemic, Deutsche Post DHL Group’s purpose of “Connecting people. Improving lives” proved more pertinent than ever. Employees kept the network running 24/7 to ensure a steady supply of Life Sciences & Healthcare necessities further highlighted the commitment and importance of each individual at DHL Global Forwarding and the rest of the Group.


The Top Employers Institute program certifies organizations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics such as People Strategy, Work Environment, Talent Acquisition, Learning, Well-being and Diversity & Inclusion and more. In total, the program has certified more than 1,600 Top Employers in 120 countries/regions across five continents.


At DHL Global Forwarding, training opportunities and talent development programs are consistently reviewed and benchmarked against industry requirements. All employees go through a mandatory DHL Certified International Forwarder (CIF) program upon induction to ensure that they adhere to the same global standards as colleagues in the global network, abiding by the strictest code of conduct and business principles. In its fifth year, the CIF is a key initiative with a portfolio of culture and capability enhancing programs that support DHL Global Forwarding growth strategy.

Further, DHL Global Forwarding started initiatives to promote diversity and inclusion in the company, such as “Women at DHL Global Forwarding, Freight”, which enables more women to fill leadership roles. The initiative aims to promote a cultural mindset with a keen focus on equal opportunities by offering work arrangements, transparency, and career support.

Another initiative, “Well-being at DHL Global Forwarding, Freight” engages employees by examining how employees’ tasks, expectations, stress levels and working environments affect their overall health and happiness. Especially in challenging times, such as when a global pandemic is affecting nearly every aspect of life, a pulse check and active management of employees’ well-being are crucial. The organization encourages employees to boost their “wellbeing” in three ways: Be Social, Be Present, Be Active.

Top Employers Institute CEO David Plink says: “Despite the challenging year we have experienced, DHL Global Forwarding has continued to demonstrate the power of putting their people first in the workplace. We are proud to share this year’s announcement and congratulate the organizations who have been certified in their respective countries through the Top Employers Institute program.”

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