DHL has been named as a Leader by Gartner, Inc. in its June 2020 Magic Quadrant for Third-Party Logistics, Worldwide. Both DHL divisions, DHL Supply Chain and DHL Global Forwarding, were considered within this research.
“We fundamentally believe in putting our customers at the heart of our business” said Oscar de Bok, CEO of DHL Supply Chain and Member of the Board of Management of Deutsche Post DHL Group. “We develop the most effective solutions when we step beyond being a logistics service provider and invest in really understanding the challenges our customers are facing as their partner. To do this ongoing dialogue and proximity to our customers are key – especially in times of the Corona virus with all the additional demands that brings. Reliability and flexibility are crucial. That is the only way to quickly react to changing market conditions, balance volume fluctuations and, if necessary, set up entirely new supply chains fast.”
Tim Scharwath, CEO of DHL Global Forwarding and Member of the Board of Management of Deutsche Post DHL Group added: “The forwarding solutions offered by DHL Global Forwarding around the globe have been just as crucial as the right supply chain management, warehousing, transport and strategic consulting provided by DHL Supply Chain. I am particularly pleased that DHL has been recognized in this report.”
De Bok added: “Our various e-Commerce offerings are an area of significant commitment for us alongside our business partners. As a division of brands, we receive top marks from our customers year over year. In addition to this, Gartner, Inc. has again named DHL a Leader in the Magic Quadrant for Third-Party Logistics, Worldwide.”