PSA Mumbai Launches Digital Online Payments

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Committed to supporting the Digital India and Ease of Doing Business initiatives, PSA Mumbai has launched a digital online payments solution for Direct Port Delivery (DPD) customers with ODeX. PSA Mumbai’s DPD customers will now be able to process their documentation and pay terminal handling charges on the ODeX platform from 15 September 2020.

A first for the Jawaharlal Nehru Port area, the online payments product is jointly developed by PSA Mumbai and ODeX. Termed “CLICK → PAY ONLINE → TAKE DELIVERY OF DPD CONTAINERS”, the solution allows PSA Mumbai’s growing number of DPD customers to take the documentation, payment and delivery process online via a one-stop portal. The OdeX portal provides real-time status updates, documentation uploading/amendment, e-payment and confirmation for delivery. With no requirement to maintain advance deposits, it also improves cash flow for the DPD customers.

One of the users in the pilot testing round, Director of Mungekar & Sons CHB Pvt. Ltd, Mr Prathamesh Mungekar said, “We are very happy with this new product, a first in the JNPT area and one which streamlines our operations. We are already looking forward to more developments.” Managing Director of PSA Mumbai, Mr Sivakumar K said, “A rapid and seamless flow of information between terminal and users is as important as the physical flow of containers through the terminal. This product gives our DPD customers a fast, efficient and secure payment and documentation system to take delivery of their goods as soon as possible. With ODeX’s extensive user base, it is well-positioned for widespread adoption.”

Managing Director of ODeX, Mrs. Liji Nowal said, “It is a great milestone for ODeX to Go-Live with our ePayments solutions for PSA Mumbai’s customers. Customers can now pay through a single click on ODeX – and the payment is confirmed in real-time to PSA Mumbai. Thus any payments delay in cargo release is completely eliminated. During the current pandemic, PSA Mumbai has been very responsive to the needs of customers and I must congratulate the PSA team for ensuring that we have gone live very quickly with this solution, and becoming the very first terminal to offer seamless ePayment solutions on ODeX to customers. We are now “live” for DPD delivery payments – and soon hope to extend this facility to more customers.”

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